|NetReservas - Booking terms|
1 - These terms govern all bookings made with NetReservas.SL ("NetReservas") travel agency with license number I-AV-0001082.2 (Gran Canaria). All correspondence should be addressed to NetReservas SL, Calle el Rayo 2, 35530 Villa de Teguise, Palacio Ico, Locales 7-9, Lanzarote, Canary Islands, Spain. You accept these booking terms on behalf of all members of your party.
2 - Any booking made or order placed by you shall be deemed to be considered as an authorization to charge your credit card to purchase the relevant accommodation subject to these booking conditions. The charge will be made by NetReservas in case of rates identified as "Prepayment" or by the hotel in case of rates identified as "Payment in the hotel" (in this case the hotel will charge the amount at the reception desk). In the event of it not being possible to proceed with payment for whatever reason, NetReservas reserves the right to subsequently cancel confirmed reservations, advising the client of this decision.
3 - Any booking made or order placed by you shall be deemed to be an offer by you to purchase the relevant accommodation subject to these booking conditions. No contract between you and NetReservas SL shall come into existence until NetReservas SL a) issues a booking reference number and b) a booking confirmation by email. In the event of closure of last minute sales and as a consequence no more places in the reserved accommodation being available, NetReservas will have the right to cancel the reservation. The client will be informed in writing within the next 48 hours after receiving the reservation confirmation.
4 - Payment Methods:
5 - You must make payment for extras (such as meals, meal supplements, mini-bar, dry cleaning and laundry) prior to your departure from the hotel.
6 - The cancellation and changes policy of a confirmed reservation is subject to the following conditions:
-Our cancellation and changes policy for reservations is the following:
The first night will be charged for cancellations or amendments made within 2 days prior to arrival (with the exception of accommodation which indicates different conditions in their cancellation policy).
7 - On the last step of the reservation process, a section called "Comments" will appear on the Reservation Form to insert your requests and submit them to the hotel. Any special request cannot be confirmed prior to your arrival as they are subject to availability of the hotel on the check-in-day.
8 - NetReservas offers the following room types: Double room Room with two single beds or one double bed, suitable for two people. Single room Room with one single bed, suitable for one person. Double room for single use Same as double room but occupied by only one person. Triple room Room with double bed and a sofa bed, or two single beds and a sofa bed. Most hotels do not have full size bed for each guest in their triple rooms. Quadruple room Room with two single beds and a sofa bed suitable for two people or a double bed and a sofa bed. Most hotels do not have full size bed for each guest in their quadruple rooms. Twin/Double + child Room with twin beds or a double bed with a sofa bed, suitable for a child aged between 2-12 years. Cot/cradle or crib Suitable for a child under the age of 2 years. The website may contain photos of the accommodation. If so, this is based on specifications provided to us by the accommodation providers. The photos will only be a general representation of the accommodation. Actual design, fixtures, furnishings and facilities may vary from those shown on the photos.
9 - NetReservas forces the hotels to guarantee that the introduced information on our website is real and reliable during the housing registration process. The information and photos of each one are provided by suppliers. If the hotel make any changes without a previous notice to NetReservas, the responsability for that information falls squarely on the hotel. If you consider that the quality/services/images of the hotel do not conform the reality you should contact with NetReservas as soon as posible. In these cases we can reallocate you or give you other alternatives if you inform us about your dissatisfaction during your stay.
10 - Any complaint about the booking service must be notified to NetReservas SL in writing or by email as soon as possible. Any complaint or claim regarding the hotel must be made known immediately to the establishment's management and to NetReservas during the stay. Claims or complaints will not be accepted once you have left the accommodation.
11 - You warrant that you are at least 18 years of age. All bookings are personal to you and may not be sold, assigned or otherwise transferred to a third party.
12 - Passport, visa and health requirements for you and your party are your responsibility. You are strongly recommended to obtain travel insurance against cancellation and for medical cover.
13 - NetReservas intends to provide you with all the services that you request from us. In rare cases, when the hotel is not able to honour your reservation due to overbooking or any other unpredictable circumstances, we will endeavour to offer you an alternative of comparable price and standards. If this occurs, we will contact you via e-mail and request your authorization to proceed with this new booking. If you decline the alternative, NetReservas and/or the client will have the right to cancel the reservation without any charge and the total amount of the reservation will be refund. (24/48 hours from the resolution).
14 - NetReservas SL shall not be liable for any failure or delay in performance of its obligations which results directly or indirectly from any cause or circumstance which is beyond its reasonable control. Without limiting the generality of the foregoing, the following shall be regarded as such circumstances: outbreak of hostilities, riot, civil disturbance, acts of terrorism, the act of any government or authority, fire, flood, lightning, explosion, fog or bad weather, interruption or failure of a utility service.
15 - Legal jurisdiction. All terms, conditions, and notices contained or referenced herein shall be governed by and construed in accordance with the laws of Spain. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these terms or your use of our websites shall be filed only in Spain, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.
16 - NetReservas SL reserves the right to change these terms without previous notification.
|This website is owned and operated by Netreservas S.L., travel agency with license number A.V. IC-61. All rights reserved. NetReservas.com is bound by and complies with the national Ley Orgánica de Protección de Datos (LOPD) of 1999 in relation to the collection and disclosure of information regarding individuals. Your personal details will be used exclusively for the fulfilment of the required service.|